Kate Mercer
- Organisation Development Adviser
- Leaders Lab
- Frilford
“I live in an Oxfordshire village with my husband Gil, our dog Bailey and cat Archie – sadly we lost our 25-year-old son Max some years ago. Now the pain has subsided, we have rebuilt our lives and when not working, live to please ourselves, with travel, gardening, friends, creative and local activities. We share ‘Max jokes’ daily and have learned to think of him with love and laughter – mostly! I love my work, and can’t imagine a time when I would want to ‘retire’, so I also…”
Build an organisation, not just a busy business.
Does too much still land on your desk? The answer isn’t doing more yourself. It’s collective accountability: get your team to step up.
I work with UK founders of 15/100-person companies who are trapped in running the business when they know they should be building the organisation.
Working with your whole team, I’ll help you all put in the simple operating rhythm your stage of growth needs: clear roles, agreed behaviours, and a practical framework that keeps everything running smoothly. And all in facilitated sessions over days, not months.
Results you’ll see
• Crisp role definitions with measurable outcomes.
• Agreed behaviours that build a commercial, accountable culture where people keep their promises.
• 121s and team meetings that drive focus, impact and results.
• A light framework that tracks progress without breeding more meetings.
Short, focused sessions. Minimal fuss. Coaching and implementation support as needed. You’ll have what your organisation needs for this stage so it runs better, grows faster, and gives you your time back.
