Part of the Opendoorz family since May ’24
Play Hard…
Being outside with my wife, 2 boys and crazy dog is where I like to spend most of my free time. I also enjoy challenging sports, whether that’s long-distance triathlons, ultra-marathons or most recently Brazilian Jiu-Jitsu.
Work Hard…
I own and operate the Bucks, Beds and Oxon regional office for insight6, helping our clients deliver more profit through better customer experiences.
In today’s competitive business environment, customer experience (CX) is paramount for the sustained growth of any company. A high customer satisfaction level generates loyalty and makes you stand out from the competition, while it also helps you prevent customer churn and negative word of mouth.
Therefore, creating excellence in your customer experience is the most effective way to gain a competitive advantage.
At insight6 we offer an end-to-end CX solution — from using data to help you gauge the level of customer satisfaction among your employees and customers, to providing you with a bespoke strategy to create the best possible customer experience, which can include training, coaching, mentoring and customer journey mapping.
We also have a market-leading online customer feedback solution, instant insight, that analyses the feedback from your customers and team in real-time, helps you spot potential issues quickly and can generate more positive online reviews for your business.